Legal Notice
INFORMATION SOCIETY AND ELECTRONIC COMMERCE SERVICES ACT (LSSICE)
In compliance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), as well as other applicable regulations, PACUS GORDUS, S.L. (hereinafter, the RESPONSIBLE) provides users with this Legal Notice to inform about the conditions of access and use of the website.
Access, browsing, and use of the website confer the status of user and imply full and unreserved acceptance of all provisions contained in this Legal Notice.
The RESPONSIBLE reserves the right to modify, update, or delete, at any time and without prior notice, the contents, services, and conditions of this Legal Notice, with its publication on this website being sufficient.
1. Identification Information
In compliance with Article 10 of the LSSICE, it is hereby informed that the owner of this website is:
Domain name: www.casamontelongo.com
Trade name: Casa Montelongo
Owner: PACUS GORDUS, S.L.
CIF: B64004229
Registered office: Ctra. La Geria, Km. 3, 35570 Yaiza, Lanzarote (Las Palmas), Spain
Tourist license: E-35-2-0000286
Registration in the Commercial Registry: Registered in the Barcelona Commercial Registry, Volume 44786, Page 55, Sheet B-467490.
2. Purpose
This website aims to provide information about Casa Montelongo, as well as to enable the contracting of tourist accommodation services and facilitate communication between users and the RESPONSIBLE.
3. Terms of Use
The user agrees to make proper use of the website in accordance with current legislation, good faith, public order, and this Legal Notice.
Prohibited actions:
Using the website for illegal purposes.
Introducing viruses or any other systems that may cause damage.
Unauthorized access to restricted areas.
Attempting to breach the security of the website.
Using the contents for commercial purposes without explicit authorization.
The user will be responsible to the RESPONSIBLE or third parties for any damage resulting from the breach of these obligations.
4. Intellectual and Industrial Property
All contents of the website, including but not limited to:
Graphic design.
Information architecture.
Photographs.
Videos.
Texts.
Plans.
Illustrations.
Brands.
Logos.
Trade names.
Software.
Source code.
are owned by the RESPONSIBLE or have sufficient authorization for their use.
All of them are protected by Spanish, European, and international regulations on intellectual and industrial property.
Reproduction, distribution, public communication, transformation, extraction, reuse, or any other form of exploitation, in whole or in part, without prior written authorization from the RESPONSIBLE, is expressly prohibited.
Unauthorized use may lead to legal actions.
5. External Links
This website may contain links to third-party pages.
The RESPONSIBLE does not control or assume responsibility for:
their contents,
privacy policies,
availability,
operation,
products or services.
The inclusion of such links does not imply any association, approval, or recommendation.
6. Responsibility
The RESPONSIBLE does not guarantee:
the permanent availability of the website;
the absence of errors;
the absence of viruses or harmful elements;
service continuity.
Consequently, it will not be responsible for damages arising from:
service interruptions;
technical failures;
cyberattacks;
viruses;
force majeure;
acts of third parties.
The user will use the website under their sole responsibility.
7. Cookies
This website uses own and third-party cookies.
Technical cookies are necessary for the website's operation.
Analytical, personalization, or advertising cookies will only be installed when the user grants their consent through the appropriate settings panel.
The user can accept, reject, or configure cookies at any time.
All information is available in the Cookies Policy.
8. Data Protection
Personal data provided by users will be processed in accordance with:
Regulation (EU) 2016/679 (GDPR).
Organic Law 3/2018 (LOPDGDD).
All information related to personal data processing can be consulted in the Privacy Policy.
9. Reservations, Payments, and Cancellations
Reservations made through this website will be managed via a secure payment gateway, allowing payment with major credit and debit cards.
The user's banking data are not stored by the RESPONSIBLE.
Some co-issued or loyalty program-linked cards may have technical incompatibilities with the payment platform, which is beyond the RESPONSIBLE's control.
The amount for the reservation will be charged at the time of confirmation.
Cancellation, modification, and refund conditions will be explicitly indicated during the reservation process and in the confirmation sent to the customer.
If applicable, refunds will be made using the same payment method used for the reservation.
Non-refundable reservations, cancellations outside the permitted period, and no-shows will be subject to the conditions accepted by the customer during the booking process.
Making a reservation implies the explicit acceptance of the General Contract Conditions and the current cancellation policy.
10. Warranty Exclusion
The RESPONSIBLE does not guarantee that the website is free of errors, nor that access will be continuous or uninterrupted.
It will also not be responsible for:
server outages;
Internet interruptions;
technical failures;
cyberattacks;
viruses;
acts of third parties;
force majeure causes.
11. IP Addresses
The website servers may automatically record the user's IP address, browser used, date and time of access, visited pages, and other technical information necessary for statistical, security, and maintenance purposes.
12. Electronic Communications
The user agrees that communications related to their reservation may be conducted electronically, including email and, where applicable, instant messaging voluntarily provided by the user.
13. Applicable Law and Jurisdiction
This Legal Notice is governed entirely by Spanish law.
For the resolution of any conflicts arising from access or use of the website, the courts and tribunals that correspond according to Spanish consumer protection law will have jurisdiction.
14. Dispute Resolution
In accordance with European consumer protection regulations, users can request information about extrajudicial conflict resolution mechanisms applicable at any given time.
15. Contact
For any inquiries related to this Legal Notice, you can contact:
PACUS GORDUS, S.L.
Ctra. La Geria, Km. 3
35570 Yaiza
Lanzarote (Las Palmas)
Spain